Terms – KREISWOLKE

Last updated: 20 June 2026

These Terms govern your use of the WP Maintenance Agent platform. They apply to both businesses (Unternehmer) and consumers (Verbraucher). The consumer right of withdrawal is set out in §7a, and our liability under German law in §11. The current version is always available at wpma.kreiswolke.com/terms.

1. Provider and scope

These Terms govern your use of the WP Maintenance Agent web application and platform (“the Service“) provided by Anders und Anders Digipart GbR, Am Schacht 35, 52223 Stolberg, Germany, under its Kreiswolke brand (“we”, “us”). By creating an account or using the Service you agree to these Terms. The free WP Maintenance Agent WordPress plugin is licensed separately and openly (§9); these Terms govern the hosted platform/app, not the plugin’s open-source licence.

2. The Service

The Service is an AI-assisted WordPress maintenance platform. It connects to WordPress sites you authorize and can, on your instruction or schedule: take a pre-change rollback snapshot; read the site’s software inventory and health; reason about a safe update order; apply updates with automated health checks and roll back on failure; monitor uptime and certificate/domain expiry; apply security-hardening settings; place a site into maintenance or “coming soon” mode; and produce reports. The platform also includes an in-app AI assistant and lets you optionally connect your own external AI assistant or tools (see §5a).

The Service is decision-support plus automation — not a guarantee: it reduces risk but cannot eliminate it (see §6, §11).

3. Accounts

The Service is available to businesses (Unternehmer) and consumers (Verbraucher). You must provide accurate registration details, keep your login credentials confidential, and be at least 18 / have legal capacity to contract. You are responsible for all activity under your account.

4. Connecting sites and authorization

By connecting a WordPress site you represent and warrant that you are authorized to administer it. You instruct and authorize us to perform maintenance actions on that site using the credentials you provide. You are responsible for the lawfulness of connecting each site and for any third-party (e.g. your own clients’) data on it. Where we process such data on your behalf, an order-processing agreement (Auftragsverarbeitungsvertrag, Art. 28 GDPR) applies — provided as a separate document and concluded with business customers before such processing.

5. Acceptable use

You will not: connect sites you are not authorized to manage; use the Service for unlawful content or activity; attempt to circumvent rate limits, plan limits, or security; resell or sublicense the Service without our written permission; or use the AI/automation features to abuse third parties or our infrastructure. We may suspend accounts that breach this section.

5a. Connecting external AI assistants and tools

You may optionally connect an external AI assistant or client application — for example through the Service’s machine interface (MCP) or an access-scoped token — so that it can access your account data on your behalf. If you do, you authorize that third party to access the data within the scope you grant, and that party’s handling of your data is governed by its own terms, not these Terms. You are responsible for any third party you connect, and you can revoke any connection at any time in your settings.

6. Backups, site changes, and your responsibilities

This is important. Updating, rolling back, or reconfiguring WordPress software can, in rare cases, break a site — even with our backup-first and health-check safeguards. You acknowledge and agree that:

The Service takes a rollback snapshot before changes and runs best-effort health checks, but this is not a substitute for your own independent backups. You remain responsible for maintaining separate, recoverable backups of every connected site.
You are responsible for the configuration, content, and licensing (e.g. premium plugin licences) of your sites.
High-risk actions may require your explicit confirmation; you are responsible for the decisions you confirm.

7. Plans, fees, and cancellation

The Service offers a Free tier (with usage limits, including a limited number of trial maintenance runs) and paid subscription plans. The current plans, their features and prices are described on our pricing page. Paid plans are billed in advance through our payment provider (currently Stripe), renew automatically for the chosen period (monthly or yearly) unless cancelled before renewal, and remain active until the end of the paid period on cancellation. Fees already paid for the current period are non-refundable except where required by mandatory law (see §7a). We may change plans, limits, and prices for future billing periods; we will give registered customers at least 30 days’ notice by email and/or in-app before such a change takes effect. Custom or Enterprise arrangements may be billed separately under an individual agreement.

7a. Right of withdrawal (consumers)

If you are a consumer and conclude a paid subscription, you have a statutory right to withdraw within 14 days without giving reasons. The statutory withdrawal instruction and the model withdrawal form follow.

Withdrawal instruction (Widerrufsbelehrung)

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us — Anders und Anders Digipart GbR, Am Schacht 35, 52223 Stolberg, Germany; email: legal@digipart.eu; phone: +49 (0)2402 / 9058823 — of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw. We will make the reimbursement using the same means of payment you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees for this reimbursement. If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount proportionate to the services already provided up to the point you informed us of your withdrawal, compared with the full scope of the contract.

Expiry of the right of withdrawal for digital services

For digital services that begin during the withdrawal period, the right of withdrawal expires once we have fully performed, provided you have expressly consented to immediate performance and acknowledged that you thereby lose your right of withdrawal (§ 356(4) BGB / § 327c(2) BGB). We obtain this consent at checkout for the paid plan.

Model withdrawal form (Muster-Widerrufsformular)

(If you wish to withdraw from the contract, complete this form and return it to us.)

To: Anders und Anders Digipart GbR, Am Schacht 35, 52223 Stolberg, Germany — email: legal@digipart.eu
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: WP Maintenance Agent subscription
Ordered on (*) / received on (*): ______________________
Name of consumer(s): ______________________
Address of consumer(s): ______________________
Signature of consumer(s) (only if this form is submitted on paper): ______________________
Date: ______________________

(*) Delete as appropriate.

8. Availability

We aim for high availability but do not warrant uninterrupted or error-free operation, and no fixed service-level or uptime guarantee applies to any tier. We may perform maintenance and may modify or discontinue features, giving reasonable notice of material changes where practicable.

9. The WordPress plugin

The WP Maintenance Agent WordPress plugin is free and open-source software, distributed under the GNU General Public License, version 2 or later (GPL-2.0-or-later) and made available free of charge, including via the official WordPress.org plugin directory. These Terms do not restrict your rights under that licence; they govern only the hosted platform/app.

10. Intellectual property and your data

The Service, its software, and the Kreiswolke/WPMA brand are our property or our licensors’. Your data remains yours. You grant us only the limited rights needed to operate the Service for you (including the AI processing described in the Privacy Policy). You may export or delete your data as described there.

11. Limitation of liability

We are liable without limitation for damages arising from intent or gross negligence, from injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), and to the extent we have given a guarantee.

For slight negligence, we are liable only for the breach of a material contractual obligation (a duty whose fulfilment is essential to proper performance of the contract and on whose observance you may regularly rely — “Kardinalpflicht”), and then only for the damage that was foreseeable and typical for this type of contract. Any further liability for slight negligence is excluded. These limitations also apply in favour of our legal representatives, employees, and vicarious agents (Erfüllungsgehilfen). Statutory liability under Art. 82 GDPR is unaffected.

12. Term and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access for material breach of these Terms or non-payment. On termination, your data is handled per the Privacy Policy (§6 retention). Provisions that by their nature should survive termination (e.g. §10, §11) do so.

13. Changes to these Terms

We may amend these Terms, for example to reflect changes to the Service or the law. We will notify you of material changes by email and/or in-app at least 30 days before they take effect. For consumer contracts, the notice will inform you of your right to object before the changes take effect; if you do not object by that date, the changes are deemed accepted, and you may terminate the contract free of charge before the changes take effect. Continued use after the changes take effect constitutes acceptance.

14. Governing law and jurisdiction

These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For merchants (Kaufleute), the exclusive place of jurisdiction is Aachen. For consumers, the statutory rules apply and mandatory consumer-protection law of the consumer’s country of residence remains unaffected.

15. Final provisions

Should any provision be or become invalid, the remaining provisions remain in force. Amendments require text form.

16. Contact

Anders und Anders Digipart GbR — Kreiswolke
Am Schacht 35, 52223 Stolberg, Germany · legal@digipart.eu